Located in the heart of Patong Beach, Churrasco Phuket brings the bold flavours of Latin America to life with its affordable steaks. Combining exceptional quality with a warm, personal touch, it is now one of Phuket's most popular carnivore destinations.

Veteran hotelier and renaissance man Luciano Lazzarin from Churrasco Phuket Steakhouse talks about addressing and meeting guest expectations, and how to prevent the “ordering by iPad” trend from killing off restaurants as we know and love them.